Jacob Lemley

Mitigation Project Manager

Hometown: Gastonia, NC

Jacob works as a Mitigation Project Manager at American Restoration. He has more than three years’ experience in the field, and worked here as a Mitigation Field Superintendent before his promotion to Project Manager. Jacob always ensures that his clients’ homes are completely dried out. After work, he enjoys spending time at home with his wife, or working out at the gym.

Jacob Lemley
Jacob Lemley
Customer Reviews for Jacob Lemley

Reviewed By: Mike F
Mooresboro, NC

5 Stars

Dec 6th, 2019

Reviewed By: Michael F.

5 Stars

Posted on Google
Dec 6th, 2019
We had a very good experience with this company. They kept us very informed about each phase of the work that needed to be done. They worked very well with our insurance adjuster. Every worker who came to our house was respectful and knowledgeable.

Reviewed By: Mike P
Shelby, NC

5 Stars

Posted on Google
Nov 26th, 2019
Having no experience with the type of water disaster I encountered, I called my insurance company for recommendations. American Restoration came highly recommended and after working side-by-side with them to rectify the problem I can understand why. Each of the crew members were extremely polite and professional; they provided a calm to the catastrophe that had erupted all around me. Both Jacob and Arasay worked diligently to re-mediate the results of a leaky pipe. Every step was carefully outlined before executing and reassured me that everything would OK. I am thankful for their prompt attention and for the detail to which they provided exceptional service in a time of need.

Reviewed By: Morgen C
Shelby, NC

5 Stars

Posted on Google
Nov 13th, 2019
This team is amazing! Contacted them first thing this morning about water in our basement. Within an hour or two, they were in our home assessing the problem and helping us come up with the best solution. This will take some time to complete, I’m certain. BUT, so far, in the first moments of an issue, they have been extremely available, helpful, and knowledgeable. I have no doubt the rest of the project will go as smoothly. Thank you for all your work!

Reviewed By: Flo M.
Kings Mountain, NC

5 Stars

Jul 16th, 2019
Polite, efficient, honest. Jamie and Isaac are phenomenal. Cameron and Jacob are also top notch.

Reviewed By: Philip B.
Kings Mountain, NC

5 Stars

Posted on Google
Apr 16th, 2019
If you ever have a water or sewer disaster like we did, you NEED these people!

Reviewed By: Shirlene G.
Indian Trail, NC

5 Stars

Jan 24th, 2019
Due to a plumbing issue we had about 2 hours worth of cold water running from a shower plumbing pipe down into the garage below. The water also ran into closets, hallways, and bathrooms. Our plumber's insurance company is the one who obtained American Restoration. Jacob Lemley called us to tell us that his crew was on their way and gave me number to reach him at any time during the process. The initial team, as well as those that followed, came from Shelby which was 1 1/2 hours away. Eric VanDyke and his team, Jeremy Lookabill and Caleb Edmondson did an awesome job reviewing the damage and working with my husband to get a pre- game plan going. Even though it was after 5:00, the guys had awesome work ethics and attitudes. Jacob followed the next day along with Eric and Jeremy L to further along the game plan of drying us out. They did so in order for us to have access to the areas of the house we needed. Eric then transitioned us to Jeremy Jann and Michael, who was in training.
The equipment dried us out within the time estimated. Jeremy was efficient on the exit plan. All of these guys were awesome. We so appreciated the way they were professional and no "salesman" ship was witnessed. Wholeheartedly would encourage you to employ their services.

Reviewed By: Jackie S
Shelby, NC

5 Stars

Jan 17th, 2019
Every single person we worked with was amazing. The team was fast! They responded within 30 minutes of my call. The clean up was perfect. Everyone made sure i inderstood every step of the process. I would recommend American Restoration to anyone.

Jobs Completed by Jacob Lemley

Sewer Loss in Gastonia, NC
Gastonia, NC

July 12, 2019
Solution Provided: When our Project Manager arrived on site, he noted approximately 3-4 inches of standing water in the highest areas in the crawlspace. Sewage was found throughout, and needed immediate attention. Mitigation technicians were dispatched to the job site, where they began to extract and dry the area. Once ready, our techs applied lime throughout the crawlspace, and then installed new plastic lining.

Burst Pipe in Wilkesboro, NC
Wilkesboro, NC

January 23, 2018
Solution Provided: We responded with our mitigation technicians and worked late into the night and the next day, drying the building and removing all wet materials. We replaced the ruined drop ceiling and insulation in the foyer. The store was able to open the following day, and our team continued to work quietly to remove remaining wet insulation from the walls so as not to disturb customers. Because American Restoration responded so quickly, only minor repairs were needed.

Bathroom Leak in Shelby, NC
Shelby, NC

December 29, 2017
Solution Provided: American Restoration removed the wet vinyl in the bathroom and the wet laminate in the bedrooms and hallway. We pulled the insulation, which was ruined by water damage, from under the house and set up containment so potential hazards didn't spread throughout the home. We then set up dehumidifiers inside the house and underneath the house, and placed fans inside the house to dry the sub-floor.