Water damage can rapidly create many unexpected difficulties for families and businesses. At American Restoration Disaster Specialist, our restoration professionals utilize the latest technologies to alleviate the impact of water damage to your property. Our 24/7 emergency response team is available to promptly respond to your call.
At American Restoration Disaster Specialist, we are an IICRC certified water damage restoration company. Our emergency water damage restoration services include:
Common Water Damage Causes and Scenarios
Water damage can happen at any time and due to a variety of reasons. Many reasons for water damage that we commonly see include:
Aside from these problems, you may also find water damage caused by incorrectly installed downspouts, sump pump failure in basements, neglected gutters, and holes in your roof. Water damage can also occur as a secondary effect of fire damage because the water used to douse the flames can cause additional damage to your property.
I am so pleased with the work and the professionalism afforded me by your company , words cannot express how well everything has been handled thus far. Steve , Dusty, Trey , Cameron... what a great and accommodating team. Every one worked in sync and I couldnt be happier with this group. They left nothing to be desired. I have been kept abreast of every move and was informed correctly of each step of the process. Thank you so much for going the extra mile. You guys ROCK.
Everyone at American Restoration was genuinely helpful, gracious and explanatory. They dried our wet subfloor in August, then replaced the laminate flooring this fall. They did an excellent job in every facet; I highly recommend them!
Cameron showed up as scheduled. Was very professional and explained everything that needed to take place. He walked us through each step of the process and worked with our insurance company. Highly recommend.
Steve was Excellent!! Very professional and thorough. Highly recommend him and this business
They are wonderful! They guided my daughter and I throughly the entire process of drying after a improper installation of a dish washer flooded 3 rooms. They effectively communicate with you during every aspect. I highly recommend them.
When you need to have your home or office repaired for water damage, American Restoration Disaster Specialists has a tried and tested process that we follow for each and every emergency restoration job. This process helps to ensure that we address all the issues that emerge when water damage occurs. The steps we follow in this process include:
Step 1: Immediate Communication and Scheduling – when you call our line at 855-432-2728, our service representatives will determine the severity of your water damage problem. We will ask you specific questions about your situation and with the information you supply, our team will dispatch an emergency response crew to help immediately address the issue.
Step 2: Water Damage Assessment and Inspection – when our team arrives at the address you provide for the water damage restoration work, they will assess the extent of the damage and the cause. Initial steps that will be taken at this stage include turning off the water main, checking the level of contamination of the water, and determining the severity of the damage. Power may also be turned off at this point to ensure that no one gets electrocuted during the initial inspection.
Step 3: Water Extraction – at this point, any standing water in the area that is to be worked on will be removed. This is done with equipment that includes industrial-grade wet/dry vacuums and submersible pumps. Apart from the removal of water, items that are submerged in the water are removed, packed out, and moved out to prevent further water damage and the spread of bacteria. To ensure that all traces of moisture is removed from the affected area, moisture detectors and other similar tools will be used.
Step 4: Drying and Dehumidification – to further ensure that no trace of moisture is left in the area, the use of drying equipment such as dehumidifiers and industrial-grade fans are used. The entire property is aired out as well to ensure that no hidden moisture in cracks, crevices, walls, ceilings, and under the floor is left behind. Continuous tracking of the humidity levels in the space is done to make sure that everything is thoroughly dried out.
Step 5: Cleaning and Deodorizing – this is the stage where the area is cleaned of all debris and dirt that may need to be scrubbed off. Dried-up mud, dirt, and other residue left in the area are cleared out at this point. The area is also deodorized and disinfected to ensure that no bacteria and harmful contaminants are left behiind. The work that is done here can include the use of fogging equipment, odor removers, sanitizers, air scrubbers, and anti-microbial agents.
Step 6: Restoration Work – once the area is dry, clean, and ready for repairs, the restoration and repair step of this process can begin. Damaged drywall, ceilings, flooring, and other structural parts of the area that have been removed, will be reconstructed, reinstalled, and repaired. Tiles are checked and restored, paint is replaced, and any carpet that is pulled away and will be restored.
Following these steps will help us make sure that your property is taken care of and any damage is mitigated as well as it should be.
When you need water damage restoration in Greater Charlotte, NC, and surrounding areas, contact us at 855-432-2728. We have a 24/7 emergency response team for water damage cleanup, fire damage restoration, mold removal, storm damage restoration, and reconstruction services for the areas of Greater Charlotte, NC, Shelby, NC and other cities in our North Carolina and South Carolina service area.
Floor drying mats
Floor drying mats
Industrial dehumidifiers
Thermal imaging camera
January 15, 2020 | Shelby, NC
Project Managers immediately dispatched six mitigation technicians with two water extraction trucks to begin work for the client. After the situation was assessed, the technicians divided into separate crews. One crew began inside the least-affected business, as it had customer appointments starting that morning, while another began extracting water and ...
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June 30, 2019 | Shelby, NC
Our team arrived onsite to to meet the homeowners and scope the job. They began by removing flooring and pulling appliances away from the walls to determine the extent of the water damage. A barrier was set up to contain the work area and a de-humidifier put in place to ...
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June 28, 2019 | Shelby, NC
A project manager was dispatched to scope the job site and confirm the cause of the water loss. Once this was determined, proper mitigation work began. First, contents were moved out of the basement so that all standing water could be extracted. Baseboards and shoe moldings were removed and equipment ...
