Water damage can rapidly create many unexpected difficulties for families and businesses. At American Restoration Disaster Specialist, our restoration professionals utilize the latest technologies to alleviate the impact of water damage to your property. Our 24/7 emergency response team is available to promptly respond to your call.
At American Restoration Disaster Specialist, we are an IICRC certified water damage restoration company. Our emergency water damage restoration services include:
Common Water Damage Causes and Scenarios
Water damage can happen at any time and due to a variety of reasons. Many reasons for water damage that we commonly see include:
Aside from these problems, you may also find water damage caused by incorrectly installed downspouts, sump pump failure in basements, neglected gutters, and holes in your roof. Water damage can also occur as a secondary effect of fire damage because the water used to douse the flames can cause additional damage to your property.
We had a very good experience with this company. They kept us very informed about each phase of the work that needed to be done. They worked very well with our insurance adjuster. Every worker who came to our house was respectful and knowledgeable.
Having no experience with the type of water disaster I encountered, I called my insurance company for recommendations. American Restoration came highly recommended and after working side-by-side with them to rectify the problem I can understand why. Each of the crew members were extremely polite and professional; they provided a calm to the catastrophe that had erupted all around me. Both Jacob and Arasay worked diligently to re-mediate the results of a leaky pipe. Every step was carefully outlined before executing and reassured me that everything would OK. I am thankful for their prompt attention and for the detail to which they provided exceptional service in a time of need.
Isaac and Jeremy did a wonderful job and were great with communicating to me the process of what was going on with the project, since i was clueless!
When you need to have your home or office repaired for water damage, American Restoration Disaster Specialists has a tried and tested process that we follow for each and every emergency restoration job. This process helps to ensure that we address all the issues that emerge when water damage occurs. The steps we follow in this process include:
Step 1: Immediate Communication and Scheduling – when you call our line at 855-432-2728, our service representatives will determine the severity of your water damage problem. We will ask you specific questions about your situation and with the information you supply, our team will dispatch an emergency response crew to help immediately address the issue.
Step 2: Water Damage Assessment and Inspection – when our team arrives at the address you provide for the water damage restoration work, they will assess the extent of the damage and the cause. Initial steps that will be taken at this stage include turning off the water main, checking the level of contamination of the water, and determining the severity of the damage. Power may also be turned off at this point to ensure that no one gets electrocuted during the initial inspection.
Step 3: Water Extraction – at this point, any standing water in the area that is to be worked on will be removed. This is done with equipment that includes industrial-grade wet/dry vacuums and submersible pumps. Apart from the removal of water, items that are submerged in the water are removed, packed out, and moved out to prevent further water damage and the spread of bacteria. To ensure that all traces of moisture is removed from the affected area, moisture detectors and other similar tools will be used.
Step 4: Drying and Dehumidification – to further ensure that no trace of moisture is left in the area, the use of drying equipment such as dehumidifiers and industrial-grade fans are used. The entire property is aired out as well to ensure that no hidden moisture in cracks, crevices, walls, ceilings, and under the floor is left behind. Continuous tracking of the humidity levels in the space is done to make sure that everything is thoroughly dried out.
Step 5: Cleaning and Deodorizing – this is the stage where the area is cleaned of all debris and dirt that may need to be scrubbed off. Dried-up mud, dirt, and other residue left in the area are cleared out at this point. The area is also deodorized and disinfected to ensure that no bacteria and harmful contaminants are left behiind. The work that is done here can include the use of fogging equipment, odor removers, sanitizers, air scrubbers, and anti-microbial agents.
Step 6: Restoration Work – once the area is dry, clean, and ready for repairs, the restoration and repair step of this process can begin. Damaged drywall, ceilings, flooring, and other structural parts of the area that have been removed, will be reconstructed, reinstalled, and repaired. Tiles are checked and restored, paint is replaced, and any carpet that is pulled away and will be restored.
Following these steps will help us make sure that your property is taken care of and any damage is mitigated as well as it should be.
When you need water damage restoration in Greater Charlotte, NC, and surrounding areas, contact us at 855-432-2728. We have a 24/7 emergency response team for water damage cleanup, fire damage restoration, mold removal, storm damage restoration, and reconstruction services for the areas of Greater Charlotte, NC, Shelby, NC and other cities in our North Carolina and South Carolina service area.
Floor drying mats
Floor drying mats
Industrial dehumidifiers
Thermal imaging camera
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Our team arrived onsite to to meet the homeowners and scope the job. They began by removing flooring and pulling appliances away from the walls to determine the extent of the water damage. A barrier was set up to contain the work area and a de-humidifier put in place to remove any trace moisture from the zone. Fans were also set up to make sure the damp subfloor was completely dry. When mitigation work was done, the baton was passed to our reconstruction division.
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A project manager was dispatched to scope the job site and confirm the cause of the water loss. Once this was determined, proper mitigation work began. First, contents were moved out of the basement so that all standing water could be extracted. Baseboards and shoe moldings were removed and equipment put in place to dry out all flooring and drywall. Minor mold remediation also took place. Once everything was fully dried, the baton was passed to our reconstruction team.
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Once our crew arrived on site, the Project Manager inspected the area. Then he and his team immediately began the water extraction process. After all standing water was removed, our team placed blocks underneath the homeowner's storage tubs and undamaged items, making sure there were no spots where moisture could hide and cause mold issues down the road. Dehumidifers and drying fans were installed to finish the drying process, while our crew pulled out all wet paneling and insulation from the area. When the basement was completely dry, our team cleaned and swept the floors, and passed the baton to the reconstruction crew.
