Water Damage Restoration in Shelby, Lincolnton, Gastonia & Surrounding Areas

Recent Water Mitigation Reviews

Jeremy C.

July 17th, 2021

Steve was awesome, very friendly and informative while cleaning my business after water damage.

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Craig S.

July 9th, 2021

Absolutely a great company! Jacob arrived and was very professional, knowledgeable and courteous. He had an accurate assessment and provided all the options in-depth so the best decision could be made. I couldn't be more pleased! This is a trusted company and it is no wonder they are so highly recommended!

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Mike H.

June 3rd, 2021

We had American Restoration inspector Jacob Lemley to check an issue in our home. Jacob was very professional, honest, and straightforward with us. More than that, he was extremely pleasant to deal with, and promptly on time for our appointment. If we have to call American Restoration again, we are definitely asking for Jacob!

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Diana S.

May 28th, 2021

Operators John C. and Jose M. completed the work. They were professional, on time, removed all tools, etc. when finished. Will definitely call on this company again based on this experience.

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Gladys T.

Rutherfordton, NC
May 12th, 2021

The crew was very friendly and helpful Steve Dusty Erick Cameron the process was easy no stress for us

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Restoration Process for Water Damage

When you need to have your home or office repaired for water damage, American Restoration Disaster Specialists has a tried and tested process that we follow for each and every emergency restoration job. This process helps to ensure that we address all the issues that emerge when water damage occurs. The steps we follow in this process include:

Step 1: Immediate Communication and Scheduling – when you call our line at 855-432-2728, our service representatives will determine the severity of your water damage problem. We will ask you specific questions about your situation and with the information you supply, our team will dispatch an emergency response crew to help immediately address the issue.

Step 2: Water Damage Assessment and Inspection – when our team arrives at the address you provide for the water damage restoration work, they will assess the extent of the damage and the cause. Initial steps that will be taken at this stage include turning off the water main, checking the level of contamination of the water, and determining the severity of the damage. Power may also be turned off at this point to ensure that no one gets electrocuted during the initial inspection.

Step 3: Water Extraction – at this point, any standing water in the area that is to be worked on will be removed. This is done with equipment that includes industrial-grade wet/dry vacuums and submersible pumps. Apart from the removal of water, items that are submerged in the water are removed, packed out, and moved out to prevent further water damage and the spread of bacteria. To ensure that all traces of moisture is removed from the affected area, moisture detectors and other similar tools will be used.

Step 4: Drying and Dehumidification – to further ensure that no trace of moisture is left in the area, the use of drying equipment such as dehumidifiers and industrial-grade fans are used. The entire property is aired out as well to ensure that no hidden moisture in cracks, crevices, walls, ceilings, and under the floor is left behind. Continuous tracking of the humidity levels in the space is done to make sure that everything is thoroughly dried out.

Step 5: Cleaning and Deodorizing – this is the stage where the area is cleaned of all debris and dirt that may need to be scrubbed off. Dried-up mud, dirt, and other residue left in the area are cleared out at this point. The area is also deodorized and disinfected to ensure that no bacteria and harmful contaminants are left behiind. The work that is done here can include the use of fogging equipment, odor removers, sanitizers, air scrubbers, and anti-microbial agents.

Step 6: Restoration Work – once the area is dry, clean, and ready for repairs, the restoration and repair step of this process can begin. Damaged drywall, ceilings, flooring, and other structural parts of the area that have been removed, will be reconstructed, reinstalled, and repaired. Tiles are checked and restored, paint is replaced, and any carpet that is pulled away and will be restored.

Following these steps will help us make sure that your property is taken care of and any damage is mitigated as well as it should be.

Contact Us for Water Damage Restoration in Gastonia, NC & Surrounding Areas

When you need water damage restoration in Gastonia, NC, and surrounding areas, contact us at 855-432-2728. We have a 24/7 emergency response team for water damage cleanup, fire damage restoration, mold removal, storm damage restoration, and reconstruction services for the areas of Lincolnton, NC, Shelby, NC and other cities in our North Carolina and South Carolina service area.

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Industrial fans

Industrial fans

Floor drying mats

Floor drying mats

Industrial dehumidifiers

Thermal imaging camera

Recent Water Mitigation Jobs

Commercial Flooding in Shelby, NC

January 15, 2020 | Shelby, NC

Project Managers immediately dispatched six mitigation technicians with two water extraction trucks to begin work for the client. After the situation was assessed, the technicians divided into separate crews. One crew began inside the least-affected business, as it had customer appointments starting that morning, while another began extracting water and ...

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Kitchen Water Loss in Shelby, NC

June 30, 2019 | Shelby, NC

Our team arrived onsite to to meet the homeowners and scope the job. They began by removing flooring and pulling appliances away from the walls to determine the extent of the water damage. A barrier was set up to contain the work area and a de-humidifier put in place to ...

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Basement Water Loss in Shelby, NC

June 28, 2019 | Shelby, NC

A project manager was dispatched to scope the job site and confirm the cause of the water loss. Once this was determined, proper mitigation work began. First, contents were moved out of the basement so that all standing water could be extracted. Baseboards and shoe moldings were removed and equipment ...

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