If this is an emergency, call (704) 482-7586 for immediate assistance.

Insurance Restoration – A Breakdown

Posted on: Monday October 12, 2020 at 3:41 PM

After fire, smoke, water, bio-hazard, sewage or storm damage has occurred to your home or business, you may feel helpless and unsure as what to do next. As Disaster Specialists, American Restoration can handle the situation. Large or small, from initial assessment, emergency response, cleanup, repair or reconstruction, American Restoration will handle the issue while working closely with you and your insurance representative. Our goal is to return your life or business back to normal as quickly as possible.

Emergency Response/Board Up

After receiving an Emergency Call, we will dispatch a crew to your home or business and evaluate the damages. In most cases, Emergency Mitigation work must be performed immediately in order to prevent further damages. These services include roof tarping, board up, evacuation of clothing and freezer foods as well as water extraction and structural drying. Insurance companies encourage these emergency actions and most emergency work is often completed before an adjuster is assigned the claim.

Property Inspection

In most cases, American Restoration provides a free inspection of the damages to your property and when hired to handle the repairs, a project manager will be assigned and begin working with you and your insurance representative.

Cleaning & Restoration

Depending on the damages to your property, services can include:

  • Content pack out – A computerized and photo inventory of all affected content will be provided and in a Pack Out situation, all contents will be moved from your home/business to a climate controlled, secure location for processing.
  • Structural drying
  • Soot removal
  • Debris removal and property cleanup
  • Drying, dehumidifying, deodorizing, and disinfecting your home/business
  • HVC and air duct cleaning
  • And more

Repair & Reconstruction

Once initial cleanup is complete and the contents of your home or business are safely inventoried, cleaned, restored and stored, the repair and reconstruction process of the structure begins. This can involve:

  • Sub-floor removal and replacement
  • Floor covering removal and replacement
  • Drywall replacement
  • Trim and baseboard removal and replacement
  • Wallpaper removal and restoration
  • Painting services
  • Roof and shingle repair and replacement
  • Sewage clean up and sanitation services
  • Complete structural restoration
  • Major structural rebuild
  • New construction
  • And more

American Restoration Guarantee

Helping others is our passion. We consider it a pleasure to help families and business owners rebuild, restore and refresh their properties after disaster strikes. We promise to do our best to insure that we handle all situations with the care and respect that you deserve and will make every effort to return your home or business back to normal in as short of time as possible.