Rapid Water Damage Recovery: Swift Solutions for Lasting Results

Our Water Damage Restoration Process

When you need to have your home or office repaired for water damage, American Restoration Disaster Specialist has a tried and tested process that we follow for each and every emergency restoration job. This process helps to ensure that we address all the issues that emerge when water damage occurs. The steps we follow in this process include:

• Step 1: Immediate Communication and Scheduling – when you call our line at (704) 482-7586 , our service representatives will determine the severity of your water damage problem. We will ask you specific questions about your situation and with the information you supply, our team will dispatch an emergency response crew to help immediately address the issue.
• Step 2: Water Damage Assessment and Inspection – when our team arrives at the address you provide for the water damage restoration work, they will assess the extent of the damage and the cause. Initial steps that will be taken at this stage include turning off the water main, checking the level of contamination of the water, and determining the severity of the damage. Power may also be turned off at this point to ensure that no one gets electrocuted during the initial inspection.
• Step 3: Water Extraction – at this point, any standing water in the area that is to be worked on will be removed. This is done with equipment that includes industrial-grade wet/dry vacuums and submersible pumps. Apart from the removal of water, items that are submerged in the water are removed, packed out, and moved out to prevent further water damage and the spread of bacteria. To ensure that all traces of moisture are removed from the affected area, moisture detectors, and other similar tools will be used.
• Step 4: Drying and Dehumidification – to further ensure that no trace of moisture is left in the area, the use of drying equipment such as dehumidifiers and industrial-grade fans are used. The entire property is aired out as well to ensure that no hidden moisture in cracks, crevices, walls, ceilings, and under the floor is left behind. Continuous tracking of the humidity levels in the space is done to make sure that everything is thoroughly dried out.
• Step 5: Cleaning and Deodorizing – this is the stage where the area is cleaned of all debris and dirt that may need to be scrubbed off. Dried-up mud, dirt, and other residue left in the area are cleared out at this point. The area is also deodorized and disinfected to ensure that no bacteria and harmful contaminants are left behind. The work that is done here can include the use of fogging equipment, odor removers, sanitizers, air scrubbers, and anti-microbial agents.
• Step 6: Restoration Work – once the area is dry, clean, and ready for repairs, the restoration and repair step of this process can begin. Damaged drywall, ceilings, flooring, and other structural parts of the area that have been removed will be reconstructed, reinstalled, and repaired. Tiles are checked and restored, paint is replaced, and any carpet that is pulled away will be restored.

Following these steps will help us make sure that your property is taken care of and any damage is mitigated as well as it should be.