If this is an emergency, call (980) 737-9118 for immediate assistance.

Frequently Asked Questions

Welcome to our Damage Restoration FAQs, where clarity meets crisis solutions. Curious about the cost of water damage repair? Wondering how long it takes to restore a home post-flood? Or perhaps, pondering the consequences of leaving water damage untreated? Our FAQs unravel the mysteries, providing insights into processes, timelines, and preventive measures. Explore the comprehensive answers crafted to guide you through the intricacies of fire, water, and mold restoration. We're here not just to address your queries but to empower you with the knowledge needed to safeguard your property. Because understanding is the first step towards recovery.

Ensure everyone is safe, contact emergency services, and avoid re-entering the property until it is declared safe. Then, contact a professional fire damage restoration service.

It depends on the extent of the damage. In many cases, temporary relocation may be necessary for safety reasons and to facilitate the restoration process.

The duration varies depending on the extent of the damage. It can range from a few days to several weeks for complete restoration.

Professional fire damage restoration is recommended due to the complexity of the process. Experts have the necessary equipment and expertise to thoroughly assess, clean, and restore the affected area.

In most cases, homeowners insurance covers fire damage restoration. Contact your insurance provider to understand the specific coverage and claims process.

Professionals use a combination of visual inspections and advanced techniques like thermal imaging to assess the extent of fire damage, even in hidden areas.

Yes, fire damage can compromise the structural integrity of a building. Professionals evaluate and reinforce structures as part of the restoration process.

Professionals use specialized equipment and techniques to clean and remove smoke and soot residues. This includes deodorization to eliminate lingering odors.

Salvageable items may include undamaged personal belongings and certain materials that can be restored. Professionals can provide guidance on what can be salvaged.

Yes, fire damage restoration includes addressing water damage caused by firefighting efforts. Professionals use drying and dehumidification techniques to prevent further damage.

It's crucial to address water damage promptly. Within the first 24-48 hours, mold growth can begin, emphasizing the importance of swift action to mitigate further damage.

While immediate actions like removing excess water can be done, professional restoration is highly recommended. Experts have the necessary equipment and expertise to thoroughly assess, clean, and restore the affected area.

The process typically includes assessment, water extraction, drying, dehumidification, cleaning, and restoration. The exact steps depend on the extent and type of water damage.

It depends on the cause of the water damage and your insurance policy. Generally, sudden and accidental damage is covered, but gradual damage or negligence may not be.

Professionals use moisture meters, infrared cameras, and other specialized tools to assess the extent of water damage, even in hidden areas.

Mold can begin growing within 24-48 hours of water damage. Prompt action to dry and disinfect the affected area is crucial to prevent mold infestation.

The duration varies depending on the extent of the damage. It can take anywhere from a few days to several weeks for complete restoration.

Yes, water damage can compromise the structural integrity of a building over time. It's essential to address water damage promptly to prevent long-term structural issues.

Signs include musty odors, discolored or peeling paint, warped or sagging walls, and visible mold growth. Regular inspections are crucial for early detection.

Regular maintenance, prompt repairs of leaks, proper drainage, and adequate ventilation can help prevent water damage. Additionally, it's essential to be mindful of potential risks, such as appliance malfunctions and weather-related issues.

Get Immediate Help Now - 24/7/365

Why Choose American Restoration?

Emergency Water Damage Services

We offer everything from water removal and extraction services to complete water damage cleanup and repair throughout Shelby, Hickory, Lincolnton, Gastonia, Charlotte and surrounding areas.

24-Hour Customer Service

American Restoration has 24-hour live customer service representatives on standby for all your emergency restoration needs.

Trusted Employees

All employees undergo a criminal background check; additionally, technicians are required to take drug tests and maintain a clean driving record.

Claims Negotiation

We will work with insurance carriers on behalf of our customers to ensure the proper restoration scope is agreed to.

Quick Response

American Restoration is on our way within an hour for emergency services.

Emergency Services

Our 24-hour emergency response team quickly mitigates the damage and controls the situation.

Certified Technicians

We boast a team of restoration technicians who have undergone rigorous training and possess the most up-to-date certifications in the field.

State-Of-The-Art Technology

We have state-of-the-art technology, on-site laundry facilities, and temperature-controlled storage; enabling us to salvage more items and to securely store contents without an additional warehouse cost.

Top-Rated Disaster Restoration Specialists

Serving Shelby, Hickory, Lincolnton, Gastonia, Charlotte and Surrounding Areas

Disasters don't wait, and neither do we! American Restoration Disaster Specialist is on call 24/7, 365 days a year. Serving North and South Carolina properties within a 2-hour distance of our office with lightning-fast response times, we're your go-to for property damage solutions in the area. Your peace of mind is our priority.