Damage to your home can be an extremely overwhelming situation for any homeowner. It can also be very difficult to know what to do to handle the situation properly. Water damage is one of the most common homeowner's claims, so it's a good idea to keep a few common tips in the back of your mind in case you find yourself with unwanted water in your home.
The very first thing you should do in the event of water damage is locate the source of the water and ensure that the flow of water has been stopped. Cleanup can't happen if water is still actively pouring into the home. After the water has been stopped, it's a good idea to cut the power to the home if there is any standing water. Obviously, electricity and water can make a dangerous combination. If either of these tasks puts you at risk, wait for a professional. Finally, take as many pictures as possible before starting any potential DIY cleanup as long as it's safe. You'll want to start cleaning right away if possible, but you'll also want your insurance company to be able to see the initial extent of the damage before any cleaning occurs. Once pictures have been taken and the area has been deemed safe, remove as much standing water as possible and set fans to begin the drying process.
Consider Volume and Source
If you're thinking about trying to do the cleanup on your own, you'll want to consider the volume and the water source. A tiny patch of clean water can usually be handled in-house, but a basement flooded with sewage needs to be handled by a professional. It's important to remember that even small amounts of water can hide in cracks and crevices and within porous materials, creating the perfect breeding ground for mold and mildew if not dried completely. As far as the water source, if the water is grey or black, it should never be handled on your own. These waters contain contaminants that need to be properly cleaned to ensure the safety of the home and everyone in it.
If you've determined that the issue is beyond the scope of your ability to handle, it's time to contact your insurance company. You'll want to find out what kind of coverage you have for the loss and what your deductible is. If you decide to file a claim, you'll be assigned an adjuster to handle it. Your insurance company often puts you in touch with a preferred restoration vendor, but sometimes, they'll advise you to find one on your own.
Contact Restoration Service
A restoration professional will be able to work directly with your insurance company and you to ensure the job is done properly. A project manager or technician will assess the damage and help determine the most appropriate course of action. Standing water will be extracted, and drying equipment will be set right away so the damage doesn't become worse. Once everything is dry, unsalvageable materials will be removed, and everything else will be cleaned and sanitized to prepare for reconstruction.
Emergency Water Damage Services
We offer everything from water removal and extraction services to complete water damage cleanup and repair throughout Shelby, Hickory, Lincolnton, Gastonia, Charlotte and surrounding areas.
24-Hour Customer Service
American Restoration has 24-hour live customer service representatives on standby for all your emergency restoration needs.
All employees undergo a criminal background check; additionally, technicians are required to take drug tests and maintain a clean driving record.
We will work with insurance carriers on behalf of our customers to ensure the proper restoration scope is agreed to.
American Restoration is on our way within an hour for emergency services.
Our 24-hour emergency response team quickly mitigates the damage and controls the situation.
We boast a team of restoration technicians who have undergone rigorous training and possess the most up-to-date certifications in the field.
We have state-of-the-art technology, on-site laundry facilities, and temperature-controlled storage; enabling us to salvage more items and to securely store contents without an additional warehouse cost.