Reviews for American Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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Gastonia, NC

My mother had an emergency water leak called into American Restoration and spoke to lady that answered the phone, Dawn, she was able to help me and send someone out right away.

Shelby, NC

Called asked about Duct Cleaning, Dawn was able to provide information, will call back to schedule

Kings Mtn, NC

Dawn is so helpful and takes time to explain everything

Kings Mtn, NC

Called in spoke to Dawn about billing, she was able to help me understand completely

Shelby, NC

Curtis C completed the repairs at my house, and he did an excellent job. His work was meticulous and neat. He was personalable and made sure to explain everything he was doing, and this was true of all the American Restoration personel. They went what I consider to be above and beyond. Their responses were quick, and they were available whenever I had a question or needed information. Kudos to everyone!

Kingston, NC

Had some issues with our HVAC unit, Dawn was able to help with scheduling duct cleaning for us.

Gaffney, SC

Needed some repairs done and called into American Restoration spoke to lady in office, Dawn. She was able to help and get me set up with an appointment.

Kings Mtn, NC

Called in for some guidance and lady that answered the phone, (Dawn), was so helpful, extremely pleasant and nice. She was able to guide me in the right direction.

Boiling Springs, NC

Highly recommend American Restoration. If calling in ask for Dawn, she rocks!

Belmont, NC

I was needing some information on my file, called in the office spoke to Dawn and she was extremely helpful in getting what I needed. Thanks Dawn

Shelby, NC

Dawn at American Restoration is so friendly and understanding.

Hickory, NC

Dawn really was helpful with communicating with my family. Made us fill at ease about our issue of our home.

Hickory, NC

Called in yesterday and spoke to Dawn. She was very helpful, understanding and very knowledgeable. Please call her for any help.

Cherryville, NC

Inquired about duct cleaning spoke to Dawn and she was able to help me. Please call her for your needs

Gastonia, NC

Called to get directions on what to do about water leak and Dawn was able to give me directions.

Shelby, NC

Posted on Google
Dennis and Aubrey were very professional and did a wonderful job tearing up and replacing my damaged flooring!

Blowing Rock, NC

Called into American Restoration to see if they did HVAC units and they do not, but Dawn was able to give me a company name on who they would recommend. Excellent customer service.

Spartanburg, SC

Posted on Google
Thanks William and Andrew from the Contents department of American Restoration for returning the contents of our closet professionally cleaned and bagged for storage. On time, as usual, and very polite. My service has been great.

Shelby, NC

Spoke to Dawn and she is going to help us

Boiling Springs, NC

Called American Restoration concerning some issues with mold at my mother's home. I was able to get someone out right away and handle the problem. The nice lady (Dawn) that answered the phone was quite pleasant, helpful and very welcoming. Please call them for any issues with mold.

Shelby, NC

Called to get estimate on HVAC duct cleaning, Lady by the name of Dawn answered and she was able to provide me a quote quickly. She was also able to provide detailed information. Hands down best call experience. If needing services please call and ask for her.

Newton, NC

Had some questions with my billing, Dawn was able to answer my questions, and made me feel comfortable in what I was paying.

Gaffney, SC

While staying at my parents home I noticed they were needing some services. Called American Restoration for duct cleaning services, spoke to the lady that answered the phone, her name was Dawn. She was extremely knowledgeable and understanding that I needed to get this done right away. She took my information and was able to give me a quote over the phone. The team showed up that week and done a wonderful job. Please call Dawn for any questions on Duct Cleaning.

Clayville, RI

Called in to get duct cleaning estimate. Spoke to Dawn and she was very helpful and walked me through everything. Very pleased with the outcome.

Kings Mountain, NC

Posted on Google
William and Jason were very professional and courtesy.



Posted on Google
Dennis did a great job finishing the final repairs of my bathroom. He was on time, professional and made sure I was happy with the job before leaving.

Shelby, NC

Posted on Google
Drew, Adam and Dusty came out to my house to clean up the fire debris that was left behind my house and they were on time and worked really hard and also helped me find a few personal items that I thought was lost. Great job to these guys.

Gastonia, NC

Posted on Google
Curtis restored my kitchen cabinets and was very exact putting them all back together. He came when it was promised.

Mooresboro, NC

Called in for Duct Cleaning, spoke with Dawn office staff and she was very helpful and was able to give me a quote right away. Highly recommend calling her.

Shelby, NC

Called in for water loss, spoke to Dawn and she was able to help get someone out quickly.

Shelby, NC

Received a call form Dawn and she was able to address my concerns and answer the questions I had. Very pleasant conversation and she was very Friendly.

Boiling Springs, SC

Posted on Google
Dusty and William were fantastic! They arrived on time and were so professional. We recently purchased a home and needed our ducts cleaned. They were fast but thorough. I can already breathe better. I would recommend American restoration to anyone.

Kings Mountain, NC

Posted on Google
I recommend American Restoration to everyone. Jacob, Jose, Dusty, Drew and Jason were very professional and answered our questions. They left the drying equipment in place and checked the moisture levels frequently and only removed the equipment after the moisture was at acceptable levels. We appreciate their due diligence.

Gastonia, NC

Posted on Google
I have never dealt with a more friendly and helpful technician - in any field - as with Shawn Richards of American Restoration. He was highly professional, highly informative - he even changed a light bulb for me when I mentioned it had burned out! All service technicians could take lessons from Shawn! Thank you again!

Shelby, NC

Posted on Google
Today, William, came to my house to pick up laundry, after my wife and I had a fire at our house. William was very polite, professional, and friendly. Thank you William for a job well done. I will definitely recommend American Restoration to anyone. Again, thank you

Shelby, NC

Posted on Google
Dusty an William cleaned our duct work. They very knowledgeable an very professional, they did a great job! Thanks guys.

Boiling Springs, NC

Posted on Google
Curtis was great. Repairs were completed and the job was completed to our satisfaction.

Clover, SC

Called in spoke to Dawn, she was able to help and provide the correct documents my adjuster needed to proceed with repairs. Thank you Dawn

Shelby, NC

Great place to work

Lincolnton, NC

Callef into office to get duct cleaning estimate. Spoke to Dawn, she was so helpful and answered all my questions. Crew showed up and completed work. Hands down will recommend American Restoration.

Shelby Nc

Wonderful lady first name Dawn she was very courteous extremely helpful and explained everything and answered all of my questions I will remit recommend this company to everyone on me the little lady that answered the phone was outstanding very patient very sweet to me and greeting meSo nice

Shelby, NC

Dawn and Kylie are great. Throughly answered all of our questions and concerns

Shelby, NC

she is funny and she is nice

Shelby, NC

Dawn and Kylie are great. Throughly answered all of our questions and concerns

Shelby, NC

Dawn and Kylie are great. Throughly answered all of our questions and concerns

Shelby, NC


Boiling Springs, NC

Dawn is very professional and Fri

Kings Mountain, NC

Posted on Google
Dusty and William came by today and did a wonderful job. They were both very polite and professional. They did a great job cleaning out our duct work. Would definitely recommend American Restoration.

Shelby, NC

Posted on Google
After a grease fire in my kitchen I had the pleasure of meeting Arasay in the Contents dept and her wonderful team. Most of the fire damage was in the kitchen but the whole house smelled of smoke very badly. After 5 days of crying everytime I went to my house, Arasay and her team came in and did some cleaning in my kitchen and it was the first day I left my house with a smile. Thanks is not enough to repay the way that made me feel. Going forward in the clean up process I have no fear my home will be cleaned beautifully and they will do a magnificent job.

Shelby, NC

Posted on Google
Called in asking about services and spoke to Dawn. She was very helpful. Will recommend this company.

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American Restoration Disaster Specialist Reviews


4.98 out of 5 stars based on 265 customer reviews.

Review Central