Reviews for American Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Jack G Gastonia, NC Aug 24th, 2022	My mother had an emergency water leak called into American Restoration and spoke to lady that answered the phone, Dawn, she was able to help me and send someone out right away.
Michael C Shelby, NC Aug 9th, 2022	Called asked about Duct Cleaning, Dawn was able to provide information, will call back to schedule
Terry C Kings Mtn, NC Aug 9th, 2022	Dawn is so helpful and takes time to explain everything
Terry C Kings Mtn, NC Aug 4th, 2022	Called in spoke to Dawn about billing, she was able to help me understand completely
Gail D Shelby, NC Aug 2nd, 2022	Curtis C completed the repairs at my house, and he did an excellent job. His work was meticulous and neat. He was personalable and made sure to explain everything he was doing, and this was true of all the American Restoration personel. They went what I consider to be above and beyond. Their responses were quick, and they were available whenever I had a question or needed information. Kudos to everyone!
Michael C Kingston, NC Jul 28th, 2022	Had some issues with our HVAC unit, Dawn was able to help with scheduling duct cleaning for us.
David L Gaffney, SC Jul 28th, 2022	Needed some repairs done and called into American Restoration spoke to lady in office, Dawn. She was able to help and get me set up with an appointment.
Brenda W Kings Mtn, NC Jul 21st, 2022	Called in for some guidance and lady that answered the phone, (Dawn), was so helpful, extremely pleasant and nice. She was able to guide me in the right direction.
Kaye P Boiling Springs, NC Jul 20th, 2022	Highly recommend American Restoration. If calling in ask for Dawn, she rocks!
Barry P Belmont, NC Jul 20th, 2022	I was needing some information on my file, called in the office spoke to Dawn and she was extremely helpful in getting what I needed. Thanks Dawn
Barbara P Shelby, NC Jul 20th, 2022	Dawn at American Restoration is so friendly and understanding.
Steven J Hickory, NC Jul 20th, 2022	Dawn really was helpful with communicating with my family. Made us fill at ease about our issue of our home.
Kathryn J Hickory, NC Jul 20th, 2022	Called in yesterday and spoke to Dawn. She was very helpful, understanding and very knowledgeable. Please call her for any help.
Ruth D Cherryville, NC Jul 8th, 2022	Inquired about duct cleaning spoke to Dawn and she was able to help me. Please call her for your needs
Bruce S. Gastonia, NC Jul 8th, 2022	Called to get directions on what to do about water leak and Dawn was able to give me directions.
Heather Y Shelby, NC Posted on Jul 1st, 2022	Dennis and Aubrey were very professional and did a wonderful job tearing up and replacing my damaged flooring!
MaryAnne B Blowing Rock, NC Jun 29th, 2022	Called into American Restoration to see if they did HVAC units and they do not, but Dawn was able to give me a company name on who they would recommend. Excellent customer service.
Deborah T Spartanburg, SC Posted on Jun 29th, 2022	Thanks William and Andrew from the Contents department of American Restoration for returning the contents of our closet professionally cleaned and bagged for storage. On time, as usual, and very polite. My service has been great.
F Young Jr. Shelby, NC Jun 28th, 2022	Spoke to Dawn and she is going to help us
Donnis G Boiling Springs, NC Jun 28th, 2022	Called American Restoration concerning some issues with mold at my mother's home. I was able to get someone out right away and handle the problem. The nice lady (Dawn) that answered the phone was quite pleasant, helpful and very welcoming. Please call them for any issues with mold.
Gale E Shelby, NC Jun 23rd, 2022	Called to get estimate on HVAC duct cleaning, Lady by the name of Dawn answered and she was able to provide me a quote quickly. She was also able to provide detailed information. Hands down best call experience. If needing services please call and ask for her.
Jon H Newton, NC Jun 23rd, 2022	Had some questions with my billing, Dawn was able to answer my questions, and made me feel comfortable in what I was paying.
Waite H Gaffney, SC Jun 22nd, 2022	While staying at my parents home I noticed they were needing some services. Called American Restoration for duct cleaning services, spoke to the lady that answered the phone, her name was Dawn. She was extremely knowledgeable and understanding that I needed to get this done right away. She took my information and was able to give me a quote over the phone. The team showed up that week and done a wonderful job. Please call Dawn for any questions on Duct Cleaning.
Robin S Clayville, RI Jun 22nd, 2022	Called in to get duct cleaning estimate. Spoke to Dawn and she was very helpful and walked me through everything. Very pleased with the outcome.
Judy F. Kings Mountain, NC Posted on Jun 21st, 2022	William and Jason were very professional and courtesy.
Sara L. Posted on Jun 15th, 2022	Dennis did a great job finishing the final repairs of my bathroom. He was on time, professional and made sure I was happy with the job before leaving.
Susan W. Shelby, NC Posted on Jun 9th, 2022	Drew, Adam and Dusty came out to my house to clean up the fire debris that was left behind my house and they were on time and worked really hard and also helped me find a few personal items that I thought was lost. Great job to these guys.
Marlies H. Gastonia, NC Posted on Jun 1st, 2022	Curtis restored my kitchen cabinets and was very exact putting them all back together. He came when it was promised.
Tiffany H Mooresboro, NC May 27th, 2022	Called in for Duct Cleaning, spoke with Dawn office staff and she was very helpful and was able to give me a quote right away. Highly recommend calling her.
Danny B Shelby, NC May 27th, 2022	Called in for water loss, spoke to Dawn and she was able to help get someone out quickly.
Judy M Shelby, NC May 27th, 2022	Received a call form Dawn and she was able to address my concerns and answer the questions I had. Very pleasant conversation and she was very Friendly.
Robin S. Boiling Springs, SC Posted on May 10th, 2022	Dusty and William were fantastic! They arrived on time and were so professional. We recently purchased a home and needed our ducts cleaned. They were fast but thorough. I can already breathe better. I would recommend American restoration to anyone.
Steve V Kings Mountain, NC Posted on May 9th, 2022	I recommend American Restoration to everyone. Jacob, Jose, Dusty, Drew and Jason were very professional and answered our questions. They left the drying equipment in place and checked the moisture levels frequently and only removed the equipment after the moisture was at acceptable levels. We appreciate their due diligence.
Tammi K. Gastonia, NC Posted on May 6th, 2022	I have never dealt with a more friendly and helpful technician - in any field - as with Shawn Richards of American Restoration. He was highly professional, highly informative - he even changed a light bulb for me when I mentioned it had burned out! All service technicians could take lessons from Shawn! Thank you again!
Vincent E. Shelby, NC Posted on Apr 28th, 2022	Today, William, came to my house to pick up laundry, after my wife and I had a fire at our house. William was very polite, professional, and friendly. Thank you William for a job well done. I will definitely recommend American Restoration to anyone. Again, thank you
Jeffrey R Shelby, NC Posted on Apr 23rd, 2022	Dusty an William cleaned our duct work. They very knowledgeable an very professional, they did a great job! Thanks guys.
Z. Vanhook Boiling Springs, NC Posted on Apr 23rd, 2022	Curtis was great. Repairs were completed and the job was completed to our satisfaction.
Allica Cole Clover, SC Apr 22nd, 2022	Called in spoke to Dawn, she was able to help and provide the correct documents my adjuster needed to proceed with repairs. Thank you Dawn
Dawn W Shelby, NC Apr 15th, 2022	Great place to work
Michelle B Lincolnton, NC Apr 14th, 2022	Callef into office to get duct cleaning estimate. Spoke to Dawn, she was so helpful and answered all my questions. Crew showed up and completed work. Hands down will recommend American Restoration.
Dora KayPhillips Shelby Nc Apr 14th, 2022	Wonderful lady first name Dawn she was very courteous extremely helpful and explained everything and answered all of my questions I will remit recommend this company to everyone on me the little lady that answered the phone was outstanding very patient very sweet to me and greeting meSo nice
Cody r Shelby, NC Apr 14th, 2022	Dawn and Kylie are great. Throughly answered all of our questions and concerns
dawn Shelby, NC Apr 14th, 2022	she is funny and she is nice
Cody r Shelby, NC Apr 14th, 2022	Dawn and Kylie are great. Throughly answered all of our questions and concerns
Cody r Shelby, NC Apr 14th, 2022	Dawn and Kylie are great. Throughly answered all of our questions and concerns
Dawn Walker Shelby, NC Apr 14th, 2022
Kay P Boiling Springs, NC Apr 14th, 2022	Dawn is very professional and Fri
Tim Groves Kings Mountain, NC Posted on Apr 14th, 2022	Dusty and William came by today and did a wonderful job. They were both very polite and professional. They did a great job cleaning out our duct work. Would definitely recommend American Restoration.
Lynn M Shelby, NC Posted on Apr 9th, 2022	After a grease fire in my kitchen I had the pleasure of meeting Arasay in the Contents dept and her wonderful team. Most of the fire damage was in the kitchen but the whole house smelled of smoke very badly. After 5 days of crying everytime I went to my house, Arasay and her team came in and did some cleaning in my kitchen and it was the first day I left my house with a smile. Thanks is not enough to repay the way that made me feel. Going forward in the clean up process I have no fear my home will be cleaned beautifully and they will do a magnificent job.
Ann M. Shelby, NC Posted on Apr 7th, 2022	Called in asking about services and spoke to Dawn. She was very helpful. Will recommend this company.

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American Restoration Disaster Specialist Reviews

4.98 out of 5 stars based on 265 customer reviews.