Customer Photo Solutions Provided
Church Water Loss in Shelby, NC
Shelby, NC
October 21, 2021

The American Restoration mitigation team responded to the call, and met with the church pastor on site. The pastor walked our team through the affected areas, and our crew began the work. First they removed baseboards in the hallway and adjacent rooms. Fans were put into place, along with a dehumidifier, which helps control and maintain moisture levels inside the facility.

Commercial Dryer Vent Cleaning in Hickory, NC
Hickory, NC
May 25, 2021

Since this is a commercial site, our team arrived early (at 6:30am) to start the job. This allowed us to be in and out before the facility opened, minimizing disruption to their day. 

Because of the number of bends and curves in the dryer's duct work, our team used the HEPA vacuum on the interior for the first cleaning, then switched it to the exterior. A technician was able to push compressed air through the exhaust vent, where it was removed by the vacuum at the other end. This allowed our techs to target trapped fiber and lint from both sides of the vent, loosening and removing it. In order to push air through the ductwork, our techs use a long, flexible rod that can be inserted into the ducts and controlled manually. Different types of nozzles and attachments are used, including a "whip," which uses a number of short, soft hoses to sweep and loosen debris. While whips are not typically used for residential dryer vents, commercial dryer vents are much larger, making the whip an ideal tool for cleaning. 

Frequently used dryers, both in commercial and residential buildings, benefit greatly from regularly scheduled cleanings. 

Commercial COVID Cleaning
Charlotte, NC
January 14, 2021

The American Restoration team worked around this company's schedule to minimize the amount of time they would need to be closed. Our crews applied EPA-approved disinfectant to all surfaces within the building, and made sure to give everything a thorough cleaning - both high-touch and low-touch points throughout the facility. 

Commercial Flooding in Shelby, NC
Shelby, NC
January 15, 2020

Project Managers immediately dispatched six mitigation technicians with two water extraction trucks to begin work for the client. After the situation was assessed, the technicians divided into separate crews. One crew began inside the least-affected business, as it had customer appointments starting that morning, while another began extracting water and blocking furniture to prevent further damage. When the water was fully extracted, our technicians set up drying equipment, including fans and dehumidifiers, and began cutting into the drywall to check the moisture content of the walls. The drying process took less than a week, and once the buildings were fully dry, the mitigation team passed the baton to our reconstruction crew.

Storm Damage in Lincolnton, NC
Lincolnton, NC
July 20, 2019

Our Temporary Tarping Crew responded moments after the call came in, knowing that every second matters in a situation like this. Once on site, with the affected area identified and debris out of the way, our team covered the damaged section of the roof with a specialized reinforced plastic sheeting to patch the hole and prevent any further water damage. The sheeting was carefully fastened to the roof so that leaks could not penetrate the seams.

Sewer Loss in Gastonia, NC
Gastonia, NC
July 12, 2019

When our Project Manager arrived on site, he noted approximately 3-4 inches of standing water in the highest areas in the crawlspace. Sewage was found throughout, and needed immediate attention. Mitigation technicians were dispatched to the job site, where they began to extract and dry the area. Once ready, our techs applied lime throughout the crawlspace, and then installed new plastic lining.

Kitchen Water Loss in Shelby, NC
Shelby, NC
June 30, 2019

Our team arrived onsite to to meet the homeowners and scope the job. They began by removing flooring and pulling appliances away from the walls to determine the extent of the water damage. A barrier was set up to contain the work area and a de-humidifier put in place to remove any trace moisture from the zone. Fans were also set up to make sure the damp subfloor was completely dry. When mitigation work was done, the baton was passed to our reconstruction division.

Basement Water Loss in Shelby, NC
Shelby, NC
June 28, 2019

A project manager was dispatched to scope the job site and confirm the cause of the water loss. Once this was determined, proper mitigation work began. First, contents were moved out of the basement so that all standing water could be extracted. Baseboards and shoe moldings were removed and equipment put in place to dry out all flooring and drywall. Minor mold remediation also took place. Once everything was fully dried, the baton was passed to our reconstruction team.

Elementary School in Lincoln County, NC
Lincolnton, NC
June 28, 2019

After our Project Manager scoped the classroom and the estimate was approved, American Restoration sent a team of three highly skilled employees equipped with the best tools for the job. This team made sure all surfaces were scrubbed free of dust and grime, and sanitized the room as an added layer of protection. Our hard-working crew was able to complete the cleaning in one day, keeping the school right on schedule.

Fire & Smoke Damage in Belmont, NC
Belmont, NC
April 21, 2019

Our crew arrived quickly to inventory the items in the garage, take photographs of the scene, and share the plan of action with the homeowner. Several priority items were brought back to our warehouse to be cleaned and restored. Though several items were heavily smoked damaged, our team worked hard to restore as much as possible. After taking inventory, the garage was boarded up and secured, so that our reconstruction team could begin their process.

Board Up, Tarping & Reconstruction in Sherrills Ford, NC
Sherrills Ford, NC
April 16, 2019

After we received the call for the job, our team headed out to Sherrills Ford with the necessary supplies to secure the detached garage. As soon as the tree was removed from the structure, the crew was ready to begin. They pulled away damaged boards and metal sheeting, and carefully boarded up the open walls and roof of the property, and secured tarps to prevent rain from potentially seeping into the structure. The extensive storm damage was no match for our fast-acting crew. With the structure now secure and dry, our team will be able to move into the reconstruction phase, where they will return the structure to it's pre-disaster condition.

Healthcare Construction Containment
Salisbury, NC
April 2, 2019

Our containment system has a sound attenuating foam core which reduces renovation noise by up to 50%. It exceeds the requirements of ICRA Class IV, and the panels have been tested and are listed for ASTM E-84 Class A performance for fire and smoke. The real wall appearance of the system means that construction eyesores are hidden, and the system is designed for fast and easy installation. As an added bonus, the panels can be easily disinfected.

Basement Flooding in Spindale, NC
Spindale, NC
February 28, 2019

Once our crew arrived on site, the Project Manager inspected the area. Then he and his team immediately began the water extraction process. After all standing water was removed, our team placed blocks underneath the homeowner's storage tubs and undamaged items, making sure there were no spots where moisture could hide and cause mold issues down the road. Dehumidifers and drying fans were installed to finish the drying process, while our crew pulled out all wet paneling and insulation from the area. When the basement was completely dry, our team cleaned and swept the floors, and passed the baton to the reconstruction crew.

Residential Reconstruction in Kings Mountain, NC
Kings Mountain, NC
September 4, 2018

After our mitigation crew handled the drying process—which also included the removal of wet and damaged flooring, drywall, and insulation—our reconstruction team, led by Jeff Wilson, began the repairs. The ceramic tile in the kitchen was matched and replaced, and matching hardwood was brought in for the repairs to the den. After the floors were installed and refinished, our crew cleaned, moved the property owner’s furniture and décor back into the home, and removed the temporary containment walls.

Residential Flooding & Mitigation in Shelby, NC
Shelby, NC
June 20, 2018

Our team responded after-hours to this emergency call, and came ready to work. They used mitigation trucks to extract standing water, and set up fans and dehumidifiers to run overnight to remove remaining moisture throughout the building. The crew periodically checked the moisture levels with specialized meters, and once the building and the units were fully dry, our team came back to clean and repair any damages caused by the water loss. Because of the client's quick call and our team's rapid response, we were able to get the building back to pre-disaster conditions and get the tenants back into their homes.

Biohazard Cleanup in Charlotte, NC
Charlotte, NC
January 26, 2018

Our HAZMAT Bio Team responded to this call. They sectioned the carcass into pieces,placed it into biohazard body bags, and disposed of it in a certified landfill per EPA guidelines.

Commercial Fire in Salisbury, NC
Salisbury, NC
January 26, 2018

The American Restoration team worked several nights from Midnight to 7am, to minimize interference with normal operations, in order to clean the smoke and soot from the building. Using scissor lifts, our team was able to reach the ceiling and beams to clean off all traces of soot. Our team was able to complete the job in less than a week, helping the client get back up and running as soon as possible.

Burst Pipe in Wilkesboro, NC
Wilkesboro, NC
January 23, 2018

We responded with our mitigation technicians and worked late into the night and the next day, drying the building and removing all wet materials. We replaced the ruined drop ceiling and insulation in the foyer. The store was able to open the following day, and our team continued to work quietly to remove remaining wet insulation from the walls so as not to disturb customers. Because American Restoration responded so quickly, only minor repairs were needed.

Bathroom Leak in Shelby, NC
Shelby, NC
December 29, 2017

American Restoration removed the wet vinyl in the bathroom and the wet laminate in the bedrooms and hallway. We pulled the insulation, which was ruined by water damage, from under the house and set up containment so potential hazards didn't spread throughout the home. We then set up dehumidifiers inside the house and underneath the house, and placed fans inside the house to dry the sub-floor.

Residential Fire in Shelby, NC
Shelby, NC
July 31, 2017

American Restoration handled the board up of her home as soon as it was safe to enter, preventing further damage to the property. We cleaned and restored contents, including clothing, shoes, and valuables. We repaired the damages and removed the smoke odor from the home.

Storm Damage in Gastonia, NC
Gastonia, NC
December 27, 2016

American Restoration started by removing the tree, boarding up the home, and tarping the roof to create a water-tight seal that would prevent further damage. We used dehumidifiers, dryers, and other special equipment to remove the moisture from the home, and began the process to rebuild the roof so that it would be structurally sound.

Water & Mold Damage in Shelby, NC
Shelby, NC

The American Restoration team removed the contaminated cabinets and drywall, set up containment around the affected areas, and installed an air scrubber. In the crawlspace our team installed dryers and dehumidifiers to remove all traces of moisture from underneath the home. The images are a great example of what can happen when water damage is not properly mitigated. When left untreated, wet areas inside and underneath a home can lead to extensive mold growth, which can cause a number of health issues. Luckily, our team responds 24/7, and has the proper tools and training to decontaminate and repair mold-damaged homes.

Water Damage in Spindale, NC
Spindale, NC

Our team arrived on site the same day and began working on the demolition and decontamination of the site. All sewage, water, and damaged carpet was removed and the affected area was disinfected. Special equipment was put in place to dry and dehumidify the area to prevent any more moisture damage from occurring in the building.

Mold Remediation in Flat Rock, NC
Flat Rock, NC

Because the water heater’s leak had not been addressed, this property required mitigation services before any other work could begin. Our Senior Mitigation Project Manager Cameron Hamrick, along with his team, diligently to demo and dry out the affected parts of the property, while working closely with the property owners to discuss what could be saved and restored, and what needed to be removed.

Commercial Fire Loss in Spindale, NC
Spindale, NC

American Restoration's emergency response team arrived on-site on the same day as the loss. Our crew started by extracting water - a process that lasted into the early morning hours of the following day. Once the water was extracted, another crew delivered fans, generators, and dehumidifers to begin drying out the facility. At the same time, the board-up team tarped and secured the roof until it was ready to be repaired. Once the property was dried and secured, our team began cleaning smoke and soot from the walls and ceilings of the production floor. This involved using specialized cleaners, scissors lifts, and a very sharp eye for detail.

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